We handle returns individually to ensure customer satisfaction. Please be patient as we provide troubleshooting tips and ask customers to thoroughly test items.

Standard Returns

• Returns are accepted for new items purchased on our website. The item(s) must be within 14 days of delivery for a refund .
• We are currently not offering exchanges for items.
• Returns that do not meet our policy will not be accepted

Return Shipping Costs

• In regards to the cost of shipment for returns, customers may be responsible for the cost of shipping the items back to us.

Refund Process

• If you wish to submit of return request, please submit a ticket here with the following information: 

1. Name
2. Order Number
3. Reason for return

• A refund may be issued back to the original payment (credit card, PayPal, etc.).